About Us

The History Behind PoDDSS


oyce-Lyn has dreamed of owning her own business to pursue her passion of working with people with complex needs because she knows that she can make a positive difference and improve the quality of life for people with disabilities.

Think Big, Start Small, Move Slowly, Grow.

Joyce-Lyn created the name PoDDSS with the assistance of her good friend, Dr John Livingston, Clinical Psychologist. Joyce-Lyn tried to come up with an easy acronym which explains the ethos of PoDDSS.

Think Big moto

Servicing Regional Queensland

Map, QLD regions.

PoDDSS provides the following services in:

  • Cairns Region: Positive Behaviour Support, Counselling

  • Cardwell: Positive Behaviour Support

  • Ingham: Positive Behaviour Support

  • Palm Island: Positive Behaviour Support

  • Townsville: Support Coordination / Specialist Support Coordination, Positive Behaviour Support, Training, Assessment and Support Letters for access/review for NDIS, Mentoring to organisations and families, Counselling and Psychology

  • Magnetic Island: Positive Behaviour Support, Support Coordination

  • Ayr: Positive Behaviour Support

  • Charters Towers: Positive Behaviour Support, Support Coordination

  • Mt Isa: Positive Behaviour Support

  • Doomadgee: Positive Behaviour Support, Counselling

  • Mackay:  Positive Behaviour Support

The Right People In The Right Jobs

Joyce-Lyn strives to recruit highly experienced professionals with the aim of providing high quality advice, supports and services.

Joyce-Lyn Smith
Joyce-Lyn SmithClinic Director of PoDDSS
Joyce-Lyn Smith is a passionate, caring professional with expertise working with people with disabilities having worked in the field for over 22 years.
Susan Thinee
Susan ThineeClinic Manager
PoDDSS Welcomes Susan Thinee, Having worked in the sector for the past 30 years, Susan has innovative understanding of best practice in relation to the application of the Quality Framework Standards.
Leigh - Ann Rozis
Leigh - Ann RozisSenior Support Coordinator
PoDDSS is excited to welcome Leigh-Ann Rozis to the team, Leigh-Ann has been living in Townsville for 9 years starting a successful business and beginning her care career at the Acute Mental Health Unit at the TTH.
Anne Greer
Anne GreerSupport Coordinator, Positive Behaviour Support Clinician
It is an absolute pleasure to announce that Ann Greer has joined the team at PODDSS as a behaviour support consultant. She has long experience in the delivery of human services sector as well as developing services, delivering training and designing individualised supports to people with a disability and their families.
Meredith Swift
Meredith Swift Support Coordination, Positive Behaviour Support Clinician
PoDDSS Welcomes Meredith Swift, Meredith has been living in Townsville since 2015, having relocated here from Ingham to access better services for her non-verbal autistic adult daughter.
Jackie Cook
Jackie CookRural and Remote Support Coordinator
PoDDSS Welcomes Jackie Cook, Jackie has been living in the Townsville region now for about 4 years, bringing with her many life skills and experiences from the remote rural regions of Australia with the ability and understanding to adapt to various cultures and environments.
Lee Cattana
Lee CattanaSupport Coordinator
PoDDSS Welcomes Lee Cattana, Lee and her family relocated to Townsville in 2010 from Sydney NSW and believes this was the best lifestyle decision they have ever made!
Parimal Reddy
Parimal Reddy Social Worker, Positive Behaviour Support Clinician, Specialist Support Coordination, Counselling.
PoDDSS Welcomes Parimal Reddy, Parimal had studied and completed a degree in Dentistry in his home country being India some years ago and he has now recently completed and achieved his master’s degree in Social Work (Professional qualifying) at James Cook University in Townsville.
Shabnam Zangeneh
Shabnam ZangenehEducational programs facilitator
PoDDSS Welcomes Shabnam Zangeneh, Shabnam has been facilitating some educational programs, Understanding Sexuality for Teenagers/Adults and Social Skills for Teenagers/Adults.
Glenda Blackwell
Glenda BlackwellPsychologist
PoDDSS Welcomes Glenda Blackwell, Glenda was born in North Queensland in Innisfail and spent her early school years in Charters Towers before her family moved to Townsville.
John Futer
John FuterPositive Behaviour Support Clinician
PoDDSS Welcomes John Futer, John , his wife Lisa, and son Mark have been members of the Townsville community since 1998. John’s professional experience has been in business, legal practice and most recently, public school teaching with the Queensland Department of Education.
Lorraine Dyke
Lorraine DykeTherapy, Specialist Support Coordination, Positive Behaviour Support Clinician
PoDDSS Welcomes Lorraine Dyke, Lorraine moved to Australia 13 years ago with her husband and located to Townsville where she and her family have made home. She has three beautiful fur boys and one adult human son!
Meg Watkins
Meg WatkinsSpecialist Support Coordinator
PoDDSS Welcomes Meg Watkins, Meg moved to Townsville with her partner just over 12 months ago for a change of lifestyle and to expand their careers and learning opportunities.
Jason Carroll
Jason CarrollCounseling, Support Coordination & Positive Behaviour Support Clinician
PoDDSS Welcomes Jason Carroll. (profile coming soon)

Try the PoDDSS difference today!

We are a collection of passionate individuals with the desire to improve all aspects of peoples lives!