Jackie Cook, Rural and Remote Support Coordinator

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ackie has been living in the Townsville region now for about 4 years, bringing with her many life skills and experiences from the remote rural regions of Australia with the ability and understanding to adapt to various cultures and environments.

Since having the opportunity to live and work in these superb remote locations, Jackie understands how important and challenging it can be for families to obtain the services that is required remotely. Therefore, it is Jackie’s passion and ambition to strive, deliver and maintain what is vital to you and your family.

Jackie Cook, Rural and Remote Support Coordinator
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As a Support coordinator, Jackie believes the fundamental and importance of building and maintaining relationships with the clients, along with their families and working alongside with other stakeholders to deliver the maximum quality of life for all. Jackie strives to focus on listening to the individual, gaining an understanding of their needs and strengths, building to maintain client’s independence, and breaking through the barriers that sometimes get in the way.

Jackie has developed many years of experience through being hands on as a disability support worker, disability team leader and progressing onto NDIS Operations Manager/Consultant. Jackie has displayed great success working alongside people with acquired brain injuries, mental health, challenging behaviours, dementia care, and personal care. Jackie is also a close family member with an adult who has a disability and can relate with other families and challenges we all encounter.

Jackie provides the following services:

  • Support Coordination

Jackie enjoys the great outdoors, exploring remote lands of Australia’s outback with her family and 3 Jack Russell terriers. Camping, fishing, prospecting or just sitting by a creek and taking in all the surroundings of nature’s greatest therapy.

Jackie feels warmly welcomed by the team at PoDDSS and is excited to be working together towards achieving your goals.
Jackie can be contacted at PODDSS on 4700 6854 or contact her directly on 0456 498 604

The Right People In The Right Jobs

Joyce-Lyn strives to recruit highly experienced professionals with the aim of providing high quality advice, supports and services.

Joyce-Lyn Smith
Joyce-Lyn SmithClinic Director of PoDDSS
Joyce-Lyn Smith is a passionate, caring professional with expertise working with people with disabilities having worked in the field for over 22 years.
Susan Thinee
Susan ThineeOffice Manager
PoDDSS Welcomes Susan Thinee, Susan has lived in Townsville all of her life and has a local knowledge of services and appropriate options available within the northern region to enable and support people to make informal and relevant decisions.
Leigh - Ann Rozis
Leigh - Ann RozisSenior Support Coordinator
PoDDSS is excited to welcome Leigh-Ann Rozis to the team, Leigh-Ann has been living in Townsville for 9 years starting a successful business and beginning her care career at the Acute Mental Health Unit at the TTH.
Jason Carroll
Jason CarrollCounselling, Support Coordination & Positive Behaviour Support
PoDDSS are delighted to advise that Jason Carroll as joined the team. Jason is a local to the Townsville region and has extensive knowledge of the Community Services industry and the challenges faced in the disability sector particularly with the NDIA.
Anne Greer
Anne GreerBehaviour support consultant
It is an absolute pleasure to announce that Ann Greer has joined the team at PODDSS as a behaviour support consultant. She has long experience in the delivery of human services sector as well as developing services, delivering training and designing individualised supports to people with a disability and their families.
Sue Dixon
Sue DixonSpecialist Support Coordination, Positive Behaviour Support
Sue Dixon joins the PoDDSS Team (& PoDDSS are delighted 😊), bringing along with her, broad experience and knowledge of the human services sector; predominantly over 20 yrs. working in Disabilities
Meredith Swift
Meredith Swift Support Coordination, Positive Behaviour Support
PoDDSS Welcomes Meredith Swift, Meredith has been living in Townsville since 2015, having relocated here from Ingham to access better services for her non-verbal autistic adult daughter Sarah (now 25).
Jackie Cook
Jackie CookRural and Remote Support Coordinator
PoDDSS Welcomes Jackie Cook, Jackie has been living in the Townsville region now for about 4 years, bringing with her many life skills and experiences from the remote rural regions of Australia with the ability and understanding to adapt to various cultures and environments.
Lee Cattana
Lee CattanaSupport Coordinator
PoDDSS Welcomes Lee Cattana, Lee and her family relocated to Townsville in 2010 from Sydney NSW and believes this was the best lifestyle decision they have ever made!
Fiona Cunningham
Fiona CunninghamSupport Coordinator
PoDDSS Welcomes Fiona Cunningham, Fiona moved to Townsville with her small family, her husband and son 15 years ago. Fiona had been working with the Department of Child Safety in NSW for 6 years prior to moving to Far North Queensland, working in the State Intake Centre, Parliamentary Cabinet and Support also in the Domestic Violence Line.
Parimal Reddy
Parimal ReddyPositive Behaviour Support / Specialist Support Coordination / Counselling
PoDDSS Welcomes Parimal Reddy, Parimal had studied and completed a degree in Dentistry in his home country being India some years ago and he has now recently completed and achieved his master’s degree in Social Work at James Cook University in Townsville.
Shabnam Zangeneh
Shabnam ZangenehEducational programs facilitator
PoDDSS Welcomes Shabnam Zangeneh, Shabnam has been facilitating some educational programs, Understanding Sexuality for Teenagers/Adults and Social Skills for Teenagers/Adults.

Try the PoDDSS difference today!

We are a collection of passionate individuals with the desire to improve all aspects of peoples lives!

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