Meredith Swift, Support Coordinator & Positive Behaviour Support


eredith Swift has been living in Townsville since 2015, having relocated here from Ingham to access better services for her non-verbal autistic adult daughter Sarah (now 25).

Meredith has a diverse career background and has been able to connect with people from all walks of life. She has worked as a secretary, barmaid and hospital cook, as well as running her own therapeutic massage business, being a support worker for adults with disabilities and, since 2008, serving as a kindergarten teacher in Ingham and Townsville. She is very much looking forward to this new career direction of Support Coordination and Positive Behaviour Support with the amazing team at PoDDSS, working with individuals with a disability and their families, carers and community.

Meredith Swift, Support Coordinator

eredith’s lived experience of raising a child with severe and challenging behaviours meaning she has a deep awareness and understanding of the highs and lows and huge challenges families like hers can experience. She is therefore able to listen with empathy and compassion and to connect families with the resources and supports necessary to achieve the best outcomes, including the importance of sensory awareness.

Meredith is also aware of the challenges that can be present when navigating the NDIS and her aim is to support individuals and families wherever possible. She brings all this experience, enthusiasm and willingness to serve to her new role as Support Co-Ordinator and being trained Positive Behaviour Support.

Meredith believes strong relationships are of primary importance, and she is looking forward to building a great rapport with new and existing clients. Her aim is to support and champion her clients using a person-centered approach, understanding their strengths and goals and working with them to navigate the NDIS and access their best possible life and health outcomes.

Meredith provides the following services:

  • Support Coordination

  • Positive Behaviour Support

In her spare time, Meredith loves to write and is a published author of four books, including “How Do I Do This? The Real and Raw Truth About Raising A Child With Special Needs – Interviews With Parents” which features interviews with local and international families. She is also a keen cook and enjoys reading, walking in nature. Besides Sarah, Meredith has another adult daughter, Melissa, as well as three stepdaughters and five grandchildren.

Meredith is happy to connect with you either at the PoDDSS office or at a place more suitable for you.

Ph: 0419 015 957 E:

The Right People In The Right Jobs

Joyce-Lyn strives to recruit highly experienced professionals with the aim of providing high quality advice, supports and services.

Joyce-Lyn Smith
Joyce-Lyn SmithClinic Director of PoDDSS
Joyce-Lyn Smith is a passionate, caring professional with expertise working with people with disabilities having worked in the field for over 22 years.
Susan Thinee
Susan ThineeOffice Manager
PoDDSS Welcomes Susan Thinee, Susan has lived in Townsville all of her life and has a local knowledge of services and appropriate options available within the northern region to enable and support people to make informal and relevant decisions.
Leigh - Ann Rozis
Leigh - Ann RozisSenior Support Coordinator
PoDDSS is excited to welcome Leigh-Ann Rozis to the team, Leigh-Ann has been living in Townsville for 9 years starting a successful business and beginning her care career at the Acute Mental Health Unit at the TTH.
Jason Carroll
Jason CarrollCounselling, Support Coordination & Positive Behaviour Support
PoDDSS are delighted to advise that Jason Carroll as joined the team. Jason is a local to the Townsville region and has extensive knowledge of the Community Services industry and the challenges faced in the disability sector particularly with the NDIA.
Anne Greer
Anne GreerBehaviour support consultant
It is an absolute pleasure to announce that Ann Greer has joined the team at PODDSS as a behaviour support consultant. She has long experience in the delivery of human services sector as well as developing services, delivering training and designing individualised supports to people with a disability and their families.
Sue Dixon
Sue DixonSpecialist Support Coordination, Positive Behaviour Support
Sue Dixon joins the PoDDSS Team (& PoDDSS are delighted 😊), bringing along with her, broad experience and knowledge of the human services sector; predominantly over 20 yrs. working in Disabilities
Meredith Swift
Meredith Swift Support Coordination, Positive Behaviour Support
PoDDSS Welcomes Meredith Swift, Meredith has been living in Townsville since 2015, having relocated here from Ingham to access better services for her non-verbal autistic adult daughter Sarah (now 25).
Jackie Cook
Jackie CookRural and Remote Support Coordinator
PoDDSS Welcomes Jackie Cook, Jackie has been living in the Townsville region now for about 4 years, bringing with her many life skills and experiences from the remote rural regions of Australia with the ability and understanding to adapt to various cultures and environments.
Lee Cattana
Lee CattanaSupport Coordinator
PoDDSS Welcomes Lee Cattana, Lee and her family relocated to Townsville in 2010 from Sydney NSW and believes this was the best lifestyle decision they have ever made!
Fiona Cunningham
Fiona CunninghamSupport Coordinator
PoDDSS Welcomes Fiona Cunningham, Fiona moved to Townsville with her small family, her husband and son 15 years ago. Fiona had been working with the Department of Child Safety in NSW for 6 years prior to moving to Far North Queensland, working in the State Intake Centre, Parliamentary Cabinet and Support also in the Domestic Violence Line.
Parimal Reddy
Parimal ReddyPositive Behaviour Support / Specialist Support Coordination / Counselling
PoDDSS Welcomes Parimal Reddy, Parimal had studied and completed a degree in Dentistry in his home country being India some years ago and he has now recently completed and achieved his master’s degree in Social Work at James Cook University in Townsville.
Shabnam Zangeneh
Shabnam ZangenehEducational programs facilitator
PoDDSS Welcomes Shabnam Zangeneh, Shabnam has been facilitating some educational programs, Understanding Sexuality for Teenagers/Adults and Social Skills for Teenagers/Adults.

Try the PoDDSS difference today!

We are a collection of passionate individuals with the desire to improve all aspects of peoples lives!