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PoDDSS

MULTIDISCIPLINARY APPROACH

The PoDDSS team prides themselves on thinking outside the box and trialing various evidence-based techniques that might better support the person or families involved, as well as improving functional capacity, and their ability to interact with those around them.

  • Disability sector specialists – out team have decades of industry experience
  • Complex case specialists – we get the call when it all goes wrong
  • People not profits – your quality of life comes first

The PoDDSS team are a strong advocate for families, participants and will work with those families seeking access to NDIS supports.

OUR VALUES

Person-centred service provision that changes lives one plan at a time by demonstrating respect, honesty, and transparency.

We believe that the primary person and their support network should be actively involved in the decision-making process about things that affect their lives. We are vigilant about human rights and fundamental freedoms that should be enjoyed by all to live a life free from discrimination, abuse and neglect. We believe in a collaborative and individualised approach between the person, their support networks, service providers and PoDDSS to identify the best solutions possible.

PODDSS works with primary persons as well as their families, support networks and stakeholders to provide options for quality of life through choice through a person-centred approach with the overall aim of enabling choice and achieving their chosen goals.

PoDDSS believes that individuals need to be supported by trained and competent staff. We are a group of people from a variety of backgrounds who have worked extensively for people with a disability and ranges of diagnoses for over 20 years.

PoDDSS has a commitment to quality and continuous improvement. There is an ongoing focus on continuously reviewing, improving and enhancing the support that primary persons receive. To ensure we meet our commitment, we regularly seek the opinions and feedback of primary persons, their support networks and stakeholders to make sure we are delivering a high-quality service. Primary persons, their support networks and their stakeholders are asked to complete a Survey on a regular basis. This gives carers and individuals a constructive pathway to provide feedback on the service provided.

PODDSS works with primary persons as well as their families, support networks and stakeholders to provide options for quality of life through choice through a person-centred approach with the overall aim of enabling choice and achieving their chosen goals.

PoDDSS believes that individuals need to be supported by trained and competent staff. We are a group of people from a variety of backgrounds who have worked extensively for people with a disability and ranges of diagnoses. We include psychologists, social workers and behavioural analysts and these skills come together to provide quality Support Coordination.

PoDDSS has a commitment to quality and continuous improvement. There is an ongoing focus on continuously reviewing, improving and enhancing the support that primary persons receive. To ensure we meet our commitment, we regularly seek the opinions and feedback of primary persons, their support networks and stakeholders to make sure we are delivering a high-quality service. Primary persons, their support networks and their stakeholders are asked to complete a Client Feedback Survey on a regular basis. This gives carers and individuals a constructive pathway to provide feedback on the service provided.

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CLIENT FEEDBACK

“Paul was a very vulnerable, isolated, unsafe and lonely man when I first met with him to advocate for him. His sadness was evident and the supports at that time were not acting in his best interests. As an advocate, you choose the right people for the right client and I certainly chose the right support coordinator. To receive that amount of funding in a plan needs to be acknowledged and congratulations to the people who were involved in assessments, reports and daily care and of course you and your team at Podds. This is a great achievement Joyce-lyn and I thank you on behalf of Paul. ”


ANNE HANSEN on behalf of PAUL R, Independant Advocacy NQ
“Just touching base to say I enjoyed your training session at Connect as I know all the participants did as well. What I really got a lot out of was your personal experiences in the field which gave a depth and 3rd dimension to the information you were sharing. You’ve obviously had a wealth of experience and are very passionate about your work which I connect with and appreciate. Hope we can catch up again at some point down the track.”


“Dear Leigh-Ann, thank you for being the most wonderful, caring and encouraging support coordinator in the world!! And who also makes big things happen. You’re the best.”


Cathy
“PoDDSS are easily the best Support Coordinators in Townsville. I struggled for three years to navigate the NDIS systems. My LAC was totally useless, I had lost hope, and was ready to give up on the NDIS. The original promise of the NDIS now felt like a cruel joke. With the help of Independent Advocacy NQ I found PoDDSS. The team at PoDDSS are miracle workers. Both kids now have the plans they need. And I finally feel my support coordinators are on my side. PoDDSS have supported me to fully implement both kids plans.
PoDDSS are the Best!”


“PoDDSS is a truly person-centred organisation who think outside the box and utilise evidence-based practice to support people with a disability to achieve their goals. The organisation recognises the importance of a multi-disciplinary, individualised approach in achieving quality of life outcomes for people with a disability. The staff at PoDDSS are specialist and work with people with complex needs and situations. PoDDSS has a strong human-rights focus, and the team demonstrates respect, honesty and transparency throughout their work. From an outside Perspective, the high-quality service provided by PoDDSS is second to none. Now having become part of the team for a while, I can see that it is your hard work & persistence that has led to creating a workplace that can achieve these results. The work you are doing for people with disabilities & their families is life changing”


Contact Info

Unit 1 10-12 Cottell Street Hyde Park QLD 4812

Phone: (07) 4700 6854

Upcoming Events

There are no upcoming events at this time.

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